Crash Champions LUXE | EV Certified Repair Tustin (Formerly Sterling Collision

Everything went great! James worked hard to accommodate all of our requests. The front desk staff members were helpful and friendly. We are very happy with the job finish and quality. Thank you!

10/10 Exceptional service from start to finish! They went above and beyond servicing my BMW. The team ordered specialty replacement tires specific to my vehicle, installed new brake pads, and professionally resurfaced my brake rotors to restore them rather than automatically replacing them. I truly appreciated that level of honesty and expertise. Sean was incredibly knowledgeable and transparent. He easily could have recommended replacing the rotors at a much higher cost, but instead gave thoughtful, professional advice that prioritized what was actually necessary. That integrity is rare and deeply appreciated. Paula was also amazing — extremely friendly, efficient, and helpful. She got me scheduled quickly and made the entire payment process smooth and stress-free. Communication throughout the process was clear and professional. To top it off, they completed the work a full day earlier than expected and returned my car fully detailed inside and out. It genuinely looked brand new when I picked it up. The level of care, professionalism, and attention to detail exceeded all of my expectations. I would absolutely recommend Crash Champions to anyone looking for high-quality service and honest expertise.

I have worked with many bodyshops--all over the country--and this was (by far) the best experience I have ever had. The customer service is unparalleled--the team is knowledgable, efficient and kind. Their communication is exceptional, from the minute they receive your vehicle (mine came from Audi Mission Viejo), and I revived updates throughout the entire process. They dealt with insurance (saving me that miserable headache), and the final product was spotless. I truly cannot say enough about Crash Champions. THE best!!!

Had a minor fender bender/side swipe situation with my Miami Blue Macan. I did a little cross referencing at other body shops/collision centers and only Sterling had done work on the exact same paint and car as seen in the previous reviews. I specifically worked with Vanessa, who is a veteran in dealing with insurance. She made sure we had the case/claim number to attach our details to the vehicle so that everything could move smoothly, even when the insurance didn't even know what she was talking about. Vanessa is fantastic to work with and she gave prompt updates on the status of the vehicle. She even showed me around the shop which gave me confidence to work with them after seeing how organized, clean, and professional their crew is. Upon receiving my vehicle, it was washed and everything was clean. No extra miles and the gas level was where I left off (this may vary depending if vehicle sensors need calibrating). The damage virtually disappeared and I left extremely happy. I would absolutely work with them again and recommend to any who want their luxury/exotics fixed right as their shop regularly works with Porsches, Lamborghinis, Mclarens, etc.

I have had an amazing experience getting my vehicle fixed here with the help of Bryan Mercado! He provided outstanding customer service throughout the entire process. My car looks brand new, I can’t believe it’s the same car! I am so happy! He made this process as fast and as efficient as possible! Would highly recommend this body shop to many others and would definitely be bringing my car back here if needed!