EV Parts Solutions

I want to share my extremely bad experience with EV Parts Solutions Shop and warn people to not bring their Tesla there – you will waste your time and money! ⭐️ 1/5 — Extremely disappointing experience. I would not trust this shop with my Tesla again. I brought my Tesla Model 3 to this shop because the A/C was blowing warm air. There were errors for low pressure refrigerant. I asked them to replace the refrigerant. This way I would know for sure how much they recovered and recharged and if system was low. I should have left after their freon recharge estimate went from $250 estimate when I called to $450 price after they recovered freon, basically at the point when I couldn’t drive away anymore – they doubled the price. Unfortunately, they did not know correct amount of freon needed and the system was overcharged, which caused additional errors and problems. I then paid $100 for a “diagnostic.” Instead of actually troubleshooting the A/C system, I was given information from the car’s built-in service menu. Then they happily printed 7 (seven) pages of repair estimate which included replacing almost everything AC related: fan, radiator, AC compressor, high and low pressure switches. All for a “low” additional $2200. At this point I was approaching $1000 spent at the EV Parts Solutions and three weeks without AC… I took my Tesla to another shop, they found that the actual problem was stuck AC expansion valve - $29 part. So I paid $100 for a diagnostic that did not find the problem and ultimately sent me in the wrong direction. Unfortunately, there was another major issue. After AC recharge, parts were not reinstalled on my car. I had already driven home when I was informed about it, and I had to drive back to the shop. For me, this comes down to basic expectations: accurate diagnostics, competent work, and a vehicle that is properly put back together when the job is finished. I did not receive those things here. Instead, I ended up with: • Incorrect refrigerant service and additional errors • A $100 diagnostic that failed to identify the actual problem • An incorrect diagnosis • Additional time and money spent at another shop • My frunk bin got lost in the shop for couple days I understand that diagnosing a complicated issue can sometimes take time. What I find unacceptable is paying for a diagnostic that did not actually diagnose the problem, receiving incorrect information, and then discovering that my vehicle was not reassembled. I will not be returning, and based on my experience, I cannot recommend this shop to other Tesla owners.

I brought my Tesla S in to have an ac issue diagnosed. They told me what was wrong and what it would take to fix the problem. The price was very reasonable and it wasn't a long wait. I have had service at EV Parts Solutions a few times and I am never disappointed. The best shop for EV repair!

OMG! Best customer service, best advice, and extremely fair pricing and FAST service on my dinosaur Tesla Model S! Highly recommend! They fixed my car for 1:10 the price I was quoted from Tesla repair shop!

I brought my car here when my 2018 Model X was acting up… I must say, I had a fantastic experience! Let me preface by saying, I don’t know anything about cars. These guys were so helpful. Walked me through everything, and after having compared quotes, not only were they the most competitive, they were the most thorough and informative. They are now my go to technicians for anything I’d need in the future. I’d strongly recommend them to anyone with an electric vehicle. You won’t be disappointed!

The team at EV Parts Solutions is amazing!!! As a first-time EV owner and a first-time Carvana customer, I wanted to make sure I was making an informed purchase. Before I even bought my vehicle, the EVPS team took the time to educate me about EV ownership, common concerns, and what to look for when shopping for a used EV. They also performed a thorough pre-purchase inspection, carefully documenting the vehicle's condition and clearly explaining their findings. The entire process, from start to finish, was professional, transparent, and stress free. Another major benefit is that EV Parts Solutions is a trusted SilverRock repair partner, which is the same warranty company Carvana uses for its vehicle protection plans. That gave me additional confidence in both their expertise and recommendations. After speaking with both Tesla representatives and the EVPS team, I found EVPS to be significantly more knowledgeable and informative regarding Tesla vehicles, maintenance, and common ownership concerns. Their real world experience and willingness to educate customers truly set them apart. I highly recommend EV Parts Solutions to anyone considering the purchase of an EV or looking for a trustworthy shop for EV maintenance, inspections, and repairs. They have earned my trust and will be my go-to EV service provider going forward.