Tesla Service Renton

Excellent customer service by James Marquez! Super helpful, professional, knowledgeable, and courteous. Couldn’t have asked for a better service experience.

Excellent experience there buying a used vehicle. All staff were ready and able to help. Confusing to me why supercharger stations are not available? Operationally obfuscated as to why I can't charge a car at the same place I purchased the car.

I am frustrated with tesla. We bought a used tesla and headed home with it. We didnt even make it half way home and the car starts throwing a code. We conact tesla about it and ask for help on this car that we haven't even got 20 miles on at this point and they take days to get back to us and its weeks out to get service. Unhappy to say the least. The process was easy and quick but you sold me a car that was supposed to be tesla preowned and cleared for resale. This is very discouraging considering the next vehicle i was going to buy for my was going to ba a tesla. Might be rethinking that what a hassel. Both Ford and Toyota have always been very fast for service especially when the vehicle was not right immediately afte the sale.

It’s bad enough the trailer hitch doesn’t come ready to use on the Model Y, but even worse when they don’t add the price to your estimate when you schedule it with another service. Surprise, after drop off they tell you the hitch estimate is actually $1500. So we confirm by 11am to remove the hitch installation from that day’s service, yet it still takes 8am-5pm for the car to be done…

I had the best experience purchasing and picking up my Tesla! The entire team was so friendly and helpful. I can’t believe I waited so long to get a Tesla. At other dealerships, I’ve spent hours sitting around doing paperwork, but the purchase, trade-in, and delivery process here was completely seamless. When I was walked out to my car, the team helped me get everything set up and personalized for me. I’m so happy I chose the Renton Tesla location. Special shout out to Michael Le, Maggie Lazzeri, and Jeff Hurst for making the experience so smooth and exciting!