Beach Cities Detail, PPF Film, Ceramic Coating, Window Tint

I was with my friend and we were harassed by who we believe is the shop owner, he proceeded to tell us to show our body parts. We called 911 and the cop told us he is known to harass women. He also lives there. Be aware who you’re supporting.

Initially, I had a great experience with Nate and his crew when they tinted my Mercedes Sprinter conversion van. The tint looked excellent, and I thanked Nate personally when I picked it up. Once I got home, I discovered significant damage on the driver and passenger door panels that had been removed for the tinting. The panels were pulling away from the door frames. Four clips on each door were either missing or broken. Three bolt-covering end caps were missing and the rest were installed incorrectly. A bolt was missing from the passenger panel. The plastic was scratched and jagged where it had been pried off, and the black rubber pillar window seals had razor-blade cuts. I even found a razor blade left inside my seat. I contacted Nate that same day with photos and videos. He would not take my calls, but he did text to apologize and offered to repair the damage. He explained that his most experienced tech had called out and two younger techs worked on my van. I agreed to give them the opportunity to correct it. Days went by with no follow-up. After multiple messages, Nate said his expert tech had “fallen off the face of the earth” and suggested his “plastic guy” repair the damaged panels. I was skeptical, but he promised to schedule the repair soon. Then more days passed with no communication. At no point would he speak to me on the phone. After eight days, I went to the shop in person. Nate was not there, but his brother inspected the van and agreed the work was unacceptable, especially the cut window seals. He assured me they would make things right and said refunding the tint cost was the least they should do. A week has passed since then with no response. I had to take the van to the Mercedes dealership. They confirmed missing and damaged clips and improper reinstallation. They also said the damaged seals should remain watertight but are visibly compromised. I paid $350 for the tint and $758.13 out-of-pocket to have the panels repaired. The seals remain damaged. I genuinely liked Nate and his brother. Their shop is clean and they seem to care about quality. However, ignoring a customer after damaging their vehicle is unacceptable. There is another review describing a similar situation tied to personal issues Nate was having. That may explain things, but it does not excuse the lack of accountability. The tint quality was great, but if anything goes wrong, do not expect them to stand behind their work.

This is the fourth time I've brought a car to Beach Cities, and the first time for my newest baby. I had the hood and bumper wrapped with PPF, the rest ceramic-coated, and the windows tinted all in one stop. Lucas was professional and informative. Scheduling was easy, with good communication and follow-through. The price is fair for high-quality work that sets me up for years of easy and effective car care. In a world where everything seems to be going downhill and most companies cut corners on customer service and satisfaction, Beach Cities is one business that has consistently maintained high standards and quality over the years. Thanks, guys.

Tint came out awesome 😎 Got all the glass on my Golf tinted. I had some very minor concerns after the initial install. I brought it up to Nate and he immediately told me to bring it back in to have it fixed. Couldn’t be happier with the end result. Also had my bike detailed/ceramic coated and it came out awesome.

Nate and his team at Beach Cities Detail truly care about their customers! They have successfully worked their magic on multiple black vehicles of mine, from paint correction, to PPF, and ceramic coatings. They can take your vehicle and make it look better than new, while offering services to protect that new car look for years to come. I highly recommend their services to anyone looking to take the appearance of their car to the next level!