Boston Auto Works

I highly recommend Boston Auto Works in Malden! They provide excellent customer service, honest pricing, and high-quality work. The staff is professional, knowledgeable, and takes the time to explain everything clearly. It’s hard to find a mechanic you can truly trust, but Boston Auto Works has definitely earned my trust. If you’re looking for a reliable and honest auto repair shop in Malden, this is the place to go! Thank you, Boston Auto Works, for the great service!

My car broke down when I was on the middle of a road trip to SC. The owner took my car in and fixed it same day. Super helpful. The team was super nice. The work on it was perfect. I really appreciated them and highly recommend their services!

I brought my Chevy equinox in for a loud exhaust. John and his team diagnosed the issue. I came back a couple days later and it was repaired perfectly. Price was more than fair. Although this shop isn’t conveniently located for me, if I ever need major repairs done like this, I’m definitely coming here.

Had great experience here - staff was super friendly and very attentive. As someone who is not very knowledgable on cars, this really took the edge off my nerves. Service between the diagnosis and repair was communicated well and totally resolved my issue. Will definitely be coming back in the future!

If you are thinking of taking your vehicle here, I think this will be worth a read. I waited a few months to leave a review to be sure it was accurate. A few months ago, I was in the area looking to buy a car, specifically a 41-year-old, 1985 C4 Corvette. I called many different auto shops in the area to perform a pre-purchase inspection on the vehicle, as it is an antique, and many problems could be underlying. Every single shop in the area denied me service as they were either unsure, didn't have the time to squeeze me in, or just were flat out unknowledgeable enough to do the job. This was until I called Boston Auto Works, specifically John. Immediately, John told me he could take the car in and do an inspection confidently. Sure enough, the next morning, I brought the car in, and after throwing it on a lift and taking it for a test drive, he gave me his honest opinion, didn't try to upsell me, and treated me with the utmost respect. On top of all this, the inspection was completely free. He identified that all 4 brakes were seized and would need restoration/replacement. The only problem was that I was not in the area for long, so the job would need to be expedited. He assured me this was not a problem and they would have the brakes of a 41-year-old from fully seized to restored within a day. What other shop can do this? A day later, I came back to a completed job, a fair price(with a first-time customer discount), a complimentary oil change, and assurance that if the brakes had any problems after I left, they would correct the problem at no charge. Six months later, the car is running great, and the brakes are tighter than any other car I've driven. I have seen the bad reviews, and on my first-hand account with this shop, some of its techs, and John, the manager, I would confidently recommend anyone here. I was immediately treated with respect and kindness, and I'm positive that if you experienced anything different, that is only because you didn't treat this shop with respect. It goes both ways.