Craig's Auto Electric

I brought my car into the shop for an instrument cluster repair. I was told by the front desk it wouldnt take more than a day to fix. But then I had to keep playing phone tag with the shop to know what was going on with my car. It took longer than they told me it would take. I tried to express this is my only car and i just need to be updated so I know if I still needed to uber to and from work before they even started work on my car. They said no problem. The mechanic seemed very confident in his abilities to solder the instrument cluster. It cost $309. The mechanic did say if I had issues again in the future I would have to replace the instrument cluster. The way it seemed is I would have a while before I would have to do that. I had my car back not even 4 hours and I'm still having the same issues as before except worse now becauseI have to press in the instrument cluster connector to start my car. So my car isnt fixed, I'm out over $300, still have to pay more to have someone fix my car. In this economy we all know that's not ideal. I'm not sure how or if I would recommend this shop. I feel very indifferent and frustrated. I do not believe my car should be in worse shape after having it worked on.

Great oil changes. Lovely employees especially the receptionist:)

This place is amazing. The people there are great they are honest. I took my explorer there thinking something was wrong with it (turned out to be ice in my wheels) and they were flat out honest and didn't change me anything for that. I would recommend this place over anywhere. They have worked on a few cars of mine and they get it done and done right

initially had my car at another shop for repairs, but there was a separate issue they were unable to diagnose. Someone from Craig’s took a look and advised me to bring the car in, stating it appeared to be an electrical issue. When I dropped the car off, I was told there would be a $100 diagnostic fee, which would be applied toward any repairs. That seemed reasonable and standard. I left the car with approximately half a tank of gas. I was later contacted and informed that the car was ready, that nothing was found to be wrong, and that the total charge would be $140. The diagnostic process was explained to me, and I understand what was checked. However, the original issue—excessive fuel consumption—was not resolved. After driving just one mile home, the fuel range dropped by 20 miles. When I then drove the car to the dealership, it used approximately another 1/8 of a tank. This makes it clear the issue was not a one-time fluke and is still occurring. I am also unclear why there was an additional $40 charge beyond the stated $100 diagnostic fee, particularly since no repairs were performed and the issue remains unresolved.

🚫🚫Be aware of this business! 🚫🚫🚫 I recently was a first time customer . Wait a week for my vehicle because they were backlogged supposedly. By far the worst mechanic job I’ve ever experienced in my whole life. Talk about crooks. You better watch them if you do elect thier services and make sure you get an itemized receipt they’re very deceptive. They do not take ownership of their work and they ultimately don’t conduct themselves with integrity. Especially when they said my car was fixed and I drive out there a lot at 100 feet and I break down & they turn me away. So since they did not resolve my issue and they only did 20% of the work, therefore I made sure that they received only 20% as the rest went back to my card gracefully. Thats all