Crash Champions LUXE | EV Town Center

Crash Champions could not have made the post-accident mess any smoother for me. Shamae made setting up the Enterprise rental incredibly easy. Laura and Carson took great care of my Maverick. I'll definitely recommend them to friends and family in the future. They live up to their name!

Have a handicap van that was hit and needed someone I could trust to get it right the first time. Crash Champions on Cleveland st was an excellent choice as they made it seem like it never happened. Did it go past the estimated timeline, sure. Its an estimated timeline, and what really matters is the quality of the repair. I dare you to try go anywhere else and get a better repair job; spoiler alert: IT WON'T HAPPEN.

My car was in the body shop due to somebody rear ending me. The Customer Service was over the top, excellent! I received weekly updates, and phone calls. My car was finished two days prior to the estimated completion date. Both Kerri, and Shamae were very responsive when I called with questions. Crash champions are the best!

We had an outstanding experience with Crash Champions – Town Center LUXE | EV Certified Repair in Virginia Beach. From start to finish, the entire process was handled with professionalism, care, and exceptional customer service. I would especially like to recognize Mrs. Laura and Mrs. Shami(I probably miss spelled her name so please forgive me) for the incredible support they provided throughout my vehicle repair process. They were compassionate, knowledgeable, and always willing to answer my questions and keep me informed every step of the way. Their kindness and dedication helped ease the stress that often comes with vehicle repairs, and I truly felt that they cared about both me and the outcome of my wife’s vehicle’s restoration. The quality of the repair work was excellent, and my vehicle was returned looking fantastic. It is clear that Crash Champions takes pride in both their craftsmanship and their commitment to customer satisfaction. Thank you again, Mrs. Laura, Mrs. Shami, and the entire team for making this experience such a positive one. I highly recommend Crash Champions to anyone needing vehicle repairs. You have earned my trust and my highest recommendation!

I’m grateful for Robbie. He may “just” be a repair technician representative at the body shop, but he’s a person with exceptional customer service and engagement. He reached out to me three separate times to update me on my vehicle’s status and progression, to discuss which repairs are required versus optional, and to ensure I was comfortable with the process every step of the way. His quality of care makes me want to recommend Crash Champions - and I haven’t even received my vehicle back yet. That’s how good he is. He understands that timeline is the most important factor to me, and he ensures both his team and I stay on track throughout the entire process. This is what excellent service looks like.