Havana Auto Electric (RC Auto Electric)

It is no longer Havana Electric...It was bought out by someone else. It is called Ebenezer's. The five gentlemen working were of no help. I brought my car in prior to their closing time They said they were already closed. None of the gentlemen could answer any of my questions concerning my car and it's issues. They acted like me bringing in my car was an inconvenience even if I had planned on leaving it overnight

RC actually came to my home. He was outside maybe 45min to an hour before standing at my door problem in hand. This had been an issue for approximately 4-5 months and getting worse, know one seemed able to figure it out. He took care of it and I felt he did it for a reasonable price. I can not tell you how I have been singing this man's praises to anyone who will listen. Thank you RC!

I am not someone who posts about anything often. But this shop did such a great job, that I had to post. My car had an issue with starting for about 1 week after I had the battery replaced at Brakes Plus. I took it back there twice, and they couldn't figure it out, and recommended I take it to an electrical repair shop. I found RC Auto, and when I called, the repairman practically diagnosed the problem over the phone. He was friendly and professional in person, found the problem quickly and very affordably, and explained it in a way that I could understand. Not only that, but he wrote down in detail what Brakes Plus had done wrong when they put in a new battery, which allowed me to get a full refund for the fix from Brakes Plus (props to them for being professional as well, and admitting their mistake). Anyway, RC Auto is awesome - the building might not be inspiring, but the repairman seems to know his stuff, does a great job for a low price, and goes out of his way to help.

This place is great! They moved to 472 Laredo #G around Oct 2014 and changed the name to RC Auto Electric. The owner has retired to Florida and his son Rico runs the new shop, as a one man show. The phone number is the same. Hours on the door said 8:30-5:30 Mon-Fri, but I called today, Saturday, and Rico said to come by. He fixed my ongoing electrical problem quickly and easily for a really low rate. He knows his stuff! I went to Havana Auto Electric for years, mostly for reconditioned Interstate batteries, at less than half the price of a new one. I thought I was having problems, and they replaced the battery at no charge (twice!), but it was really my extra equipment draining the battery. They later mapped out all the items. I always had good luck there, and I trust that Rico will treat you well!

Very, very poor customer service! They are not honest with their business practices. To keep this short and sweet I would advise anyone who reads this to choose another auto electric shop! I have had 2 very bad experiences with these folks. I thought I'd give them another try and I ended up very angry after both encounters with them-not disappointed but ANGRY! --IF I WERE YOU I WOULD FIND ANOTHER SHOP!--