Hi-Line Auto Electric

Had a great experience here! They took my concerns seriously and didn’t dismiss anything, even though the final fix was simple. After diagnosing the issue with my headlights, they still took the time to check the other areas I was worried about to make sure nothing else was contributing. The service was quick & fairly priced. I really appreciated their attention to detail. I’ll definitely recommend them and come back in the future.

This place is the most dishonest business in our neighborhood. I am a 68 year old (female) senior, who had my strut assemblies front left and right replaced and strut mounts replaced here. I was charged $896.16 for each strut assembly and $103.45 for each mount. I have checked around online, many other parts store n dealership and the highest quote l was given was in the $600 range for the struts. For parts n instillation l was charged $3, 115.02 and could only do a part of the work they estimated as they wanted $4,500 for back brakes, alignment, brake light and a battery. Battery was also in good shape. I was over charged on the parts and will be managing this issue in small claims court.

Unfortunately I have a very bad experience from this shop a week ago because I sent my car by towing to their shop, it was not able to start, so the did diagnose and called me the result and told me the cost of repair, so I accepted and the replaced the battery it cost a lot and after 2 days when I went to pick my car and drove to home unfortunately On the way, the car turned off again. I paid for towing and sent it back to their shop second time they diagnosed and asked me pay another amount to replace another port that was very expensive because they said it was not belong to battery . Lolll very sad unfortunately unprofessional service and diagnostics I told them that is your wrong diagnostics and how I should pay another amount for this mistake , it was very sad to their customer service behavior as well , yes I paid again and I didn’t want to left behind my kids from their school because I needed the car, it took a week.

The dealer, who shall remain anonymous (Sound Ford) said we needed a new engine and it would cost 9k+, the next mechanic said “oh no, too hard for us we don’t do that kind of work”. Hi-Line Auto Electric had a look and fixed it, fast, no fuss, honest and very reasonably priced. No new engine required. Highly recommended!

Original post below. I had an issue when I first brought my car in, obviously. When I got it back it so happened that I had more problems than what I originally started with. Originally I wasn't satisfied with the response I received when I called to report the new issues because it was made out to be fault of my vehicle or previous faulty wiring. They reached out to me a week after to see how everything was working on my car and when I told them it was worse than what I brought it in with they had me bring it back. They checked it out to make sure it wasn't something wrong with the parts/work performed and found a bad wire set. They didn't charge me for the diagnostic and I was happy to pay for the work. My car is running better and everything in it works properly. After all said and done I would recommend this shop because they reached out to me and worked with me to resolve the issues and concerns that I had. ORIGINAL POST: $500 plus for a diagnostic and ignition switch. Apparently I have burned and frayed wires going to my radio that caused more problems that I've never had a problem with when I really don't. Going in I had a problem with no power to the radio, clock, side mirrors and windshield wipers. Coming out I have power to the windshield wipers, no power to the radio and now the windows, still the clock, still the radio and still the mirrors and now have no power to the vehicle when the car isn't turned to the "on" position so no dome lights when I open the door either. Called and told them and they tell me I have burned and frayed wires going to my radio that probably caused more problems that Ive never had a problem with before. I don't have any bad wiring. When I took a look, everything wired is clean and unused wires are butted off. The only thing they could tell me was "we can fix it it's just going to take time and money." If I would have noticed the problems before I left and got home I would have not taken it back home. Instead they have the car running and ready for you to leave the lot, maybe to cover the fact they messed something up they didn't want to fix. If you do take your car here note everything that is working and check that everything is working plus what they said they did BEFORE you leave. To the right looks like the original wiring harness for the stock stereo with only the power being used from it and the wiring on the left looks like all the speakers and the ground. I don't see any burned or frayed wires.