Petersen Auto Electric

Bear and family took on our vehicle woes without meeting face to face. Our 2019 Tiguan died with an ECS error. After towing our Tiguan to the dealership service team, we were in waiting for a few weeks before they informed us they could not fix the problem. After a quick search for altenator repair, Petersen Auto Electric was responsive, and was okay with taking our car without meeting due to being down a car, and having it towed. Within 5 days, we had a diagnosis and part ordered. The repair bill was the cost of two "Diagnostic Fees" from our dealers service department. Bear went above and beyond, and restored my trust in my vehicle saving our family the trouble of finding a replacement vehicle. Thank you Petersen family!

Well it's a shame Bear had to take me for $35 for a small plastic chip in the regulator on the alternator he sold me. It sat on the floor around machines & a walkway for 6 hours to get damaged but it my fault that it got damaged. Unfortunately he was mad I guess that I brought it back because I couldn't use it. Pretty sad a business that's been there for decades couldn't treat a customer better. Lady seemed to try to help but Bear wouldn't. I won't be back. Take care of your customers Bear, don't stick em for damage they didn't cause. It was literally a small chip, could've been repaired easily. Never again!

Family owned business that's been here for years. Very knowledgeable and fair prices. Best of the best! Starters, alternators, winches etc.

went had my alternator rebuilt. well he did change the brushes. but not the bearings. I even told them going in and out the bearing were really bad. got it put back in yep bad bearings took it to him for them to listen they told me it was something else making that noise funny new alternator from oriely's fixed the problem..i have pictures of said rebuilt one as well. heat marks on rear bearings dirt build up on interals. was never done correctly just popped the top and places new brush in.

Awesome shop, doing work almost no one does anymore. They rebuilt an alternator for me in a few hours, and it was a third of the cost of a new one. Absolutely ask these guys before buying a new alternator or starter.