Tesla Collision Austin

I had a great experience with Tesla Collision, and I can’t say enough good things about Ken and Daniel. From start to finish, they made what could have been a stressful process feel incredibly easy. They kept me updated throughout the entire repair, communicated clearly, answered all my questions, and made sure I always knew what was going on. Both Ken and Daniel were professional, helpful, and genuinely went above and beyond to make sure everything was taken care of. Their customer service was amazing, and it was obvious that they actually cared about making sure I had a great experience. The whole process was smooth, the communication was excellent, and I couldn’t be happier with how everything turned out. Huge thanks to Ken and Daniel for taking such great care of me! I would highly recommend this Tesla Collision, especially if you’re lucky enough to work with Ken and Daniel. Five-star experience all around!

The front desk is awesome Reyna Vallejas. The manager who runs that shop is nothing but arrogant and incompetent. You would think that a Tesla dealership shop would do proper repairs. Let me tell you, that's not the case. They charged me to blend the fender, doors, and hood, but they didn't. Obviously, they didn't clean the car before taking it to the paint booth, because there were clear signs of bondo residue along the fender line where they did the repair. Stay away from them. Go to AUTOCRAFT paint and body; they know what they're doing. I have had my car repaired several times by Tommy, and she is Awesome. Unfortunately, she is not there anymore.

Ernest has taken excellent care of me and my Model 3 every time I’ve been in to the shop. A couple of insurance claims that went very smoothly, and one warranty claim. He has always gone the extra mile to make sure I am satisfied.

I brought my Tesla in after being rear-ended, and the team at Tesla Collision Center made the whole experience so much easier than I expected. My advisor Ernest was fantastic — he handled all the communication with the insurance company and had my car repaired and back to me within two weeks. On top of that, they even detailed the car before returning it, which was a really nice touch. If my Tesla ever needs collision work again, I’m definitely coming back here. Highly recommend!​​​​​​​​​​​​​​​​

Like everything Tesla I am utterly shocked by the efficiency and just out of box thinking this facility represents. Every time I had to deal with them since somebody rear-ended me was in and out in minutes. Everybody was honestly a delight to deal with. This is the way it should be done everywhere and this is exactly why I own a tesla. I give this facility and its employees an A++ rating. It really sucks to have somebody hit your car like this but at least when it does the response is hyper-efficient...