Tesla Duluth

Our purchase transaction was great. Mike and Terrell was very helpful at delivery. We're very happy with our purchase. Model Y premium AWD!

Went here and it was fun. Folks were super happy to help here—especially on the last day of the month! 😃 I’ll update on who to ask for here if you check back later—I’m all spaced out right now on the names of the people who were most helpful and kind on my visit. It wasn’t as hard as I thought it would be. It’s good to experience new things! UPDATE: Ask for Rayhan, Darnell and Hamil...I saw Rayhan go all out to help his customers.

We had an outstanding experience at the MOG pop up thanks to Justin! We came in to test drive a Tesla, and he made the entire process seamless from start to finish. His knowledge of Teslas was impressive, he took the time to explain the differences between the various models, model years, and trims, including which features were better or worse depending on the year. Justin also walked us through several options, comparing newer vehicles with pre-owned so we could make an informed decision. During the test drive, he demonstrated the self-driving capabilities and adaptive cruise control, explaining how everything worked in a way that was easy to understand. What really stood out was that he wasn’t just focused on making a sale. He shared valuable advice about maintenance, what to look for when buying a used Tesla, and the long-term ownership experience. We left feeling much more confident and educated. If you’re considering a Tesla, ask for Justin. His expertise, professionalism, and willingness to educate customers made this one of the best car-buying experiences we’ve had. Highly recommend! This version emphasizes Justin’s knowledge, honesty, and customer service while reading like an authentic five-star review.

5 stars for Marisol at Tesla in Duluth, GA. She was absolutely fantastic from start to finish throughout the entire car buying process. She made everything smooth, stress-free, and was extremely knowledgeable and professional the whole way through. You can tell she truly cares about her customers and goes above and beyond to make sure you have a great experience. Highly recommend asking for Marisol if you’re looking to purchase a Tesla!

I purchased my first Tesla back in September 29 this year, brand new. The Sales team was very helpful. The day of delivery or pick up I checked the car and it had some imperfections. I brought it out to the person that was helping me before I signed and he said let me go to the back and take notes so you can request a service and bring the car to get that taken care of. I put a request few days later, it said under review at least for couple days and then I didn’t check for couple days, when I checked again it said I didn’t schedule the appointment so they closed the request. I had to submit a new service. The appointment was for November 13. I wait about a month for the appointment, my wife and I got the day off to take the car for service. When I talked to the advisor and then supervisor I run into the surprise that those factory issues cannot be fixed. Supervisor tells me I should have declined the car. I was like if the employee that helped me during the delivery tells me that of course I would do that right away. Supervisor tells me I do not see any notes at all. Also, I complained how my cars get dirty and messy when I clean my windshield, my car is white and it gets all blue even in the back. Supervisor didn’t even check, just said do it when you completely stop. I did that but still gets messy. Last thing, supervisor tells me if there was warranty on body issues we don’t take care of those here. I wish the employee who help during delivery day would have tell me that. Very disappointing for a $40,000 purchase. The only thing they offer me was a credit for service. Lucky I went back to ask for something about that and I found out that they forgot to apply it.