Tesla Littleton

Scheduled a demo drive. Sat down w the dealer before my appointment. Told them outright that I was more interested in preowned than new. I guess that was a big no no, because I was told to schedule a demo w a different dealership and was not taken to the car on the lot. Ended up leaving without demoing anything. Very weird and frustrating experience.

Good alignment experience with the team. They offered a loaner which is life saver. It seems much better than my other closer tsc. They also followed up on next day to ensure all issues are gone. Tesla service center. Interestingly I bought my Tesla here as well. My closer one was rebuilt due to wildfire at that time.would recommend.

This was the best Tesla service experience I’ve had. I had been dealing with a wind noise issue since purchasing the car, and despite multiple visits over nearly three years including several service centers in Southern California (Orange County) and Denver I was repeatedly told it was normal and within specification. During this visit, Tony Covello (Front of House Manager) personally stepped in, diagnosed the issue with me, and identified a misalignment in the windshield. That level of involvement and professionalism made a huge difference. The technicians, including Emilio Ruiz and Matthew Lead Technician, took the time to reproduce the issue on the road and made sure everything was properly fixed. The wind noise is now completely gone. This is the first time I’ve felt fully satisfied with both the vehicle and the service. The attention to detail and customer care at this location are on another level. Highly recommend this service center.

My experience today was excellent! Came in for brake check and I was in and out within 45 minutes. TJ and Emile (and one more tech who's name I didn't catch sorry!) were amazing and listened to my concerns and really took the time to explain where my issues were. Highly recommend

⭐ 1 Star Extremely disappointing experience. A simple windshield repair that should take 2 hours turned into a 7-hour wait. Tesla required me to drop off the car and return hours later, forcing me to spend $60–$100 on Uber just to get home and back. Tesla Insurance said it’s “not their problem,” and the service center offered no support or reimbursement. This is poor planning, zero accountability, and no respect for customers’ time or money. For a company that claims to be innovative, the service here shows clear incompetence. Be prepared for delays and extra costs — with no help from Tesla.