Tesla Sales & Delivery

I walked into Tesla with my friend completely unfamiliar with their sales process, as we had just come from CarMax and only intended to gather basic information. Right from the start, the sales rep greeted us and completely blew us away. He was friendly, sharp, direct, and hilarious, effortlessly walking us through the 2026 pricing options and certified pre owned program with zero sales pressure. Afterward, he encouraged us to hop in any showroom car and offered a test drive on the spot. Hands down the absolute best dealership experience I have ever had. I wish I caught his name, but to whoever was on the floor on August 30th around 1:00 PM: thank you for completely restoring my faith in the car buying process!

The number one reason I went ahead and placed a $250 deposit was because of the 0.99% financing Tesla offered. It was a no-brainer. I applied and got approved for it right away. The car's estimated delivery was 2–3 weeks from the date I placed the order. "Perfect," I thought. The following week, I got assigned a VIN and everything was going smoothly until the VIN disappeared a couple of days later. Then the delivery date changed from 2–3 weeks to 2–3 months... and that is where the nightmare began. The following month, they ran another credit pull, and I was able to select my 0.99% offer again. A few days later, that offer was gone. Now the staff at this Tesla location claim they can't honor the 0.99% rate, even though I accepted it a second time. The lowest they say they can do is 3.99%. They said they couldn't do anything on their end, so now I’m out $250 with a hard inquiry on my credit report. What a joke.

I recently test drove the 2026 Tesla Model Y Premium AWD, and I can’t stop smiling. From start to finish, the experience was nothing short of incredible. I made sure to test every feature, and the latest version of FSD (Full Self-Driving) is mind-blowing – smoother, more confident, and more intuitive than ever. Highway merges, city intersections, even unpredictable traffic patterns… the car handled everything like a seasoned pro. The Premium AWD felt responsive, quiet, and planted, with acceleration that pins you to the seat. The interior updates and ride quality were noticeably improved – premium in every sense. A huge shoutout to Gideyn at the Tesla Tigard store, who went above and beyond to answer all my detailed questions about the vehicle, FSD capabilities, charging, and more. Patient, knowledgeable, and genuinely enthusiastic – that’s the kind of service that makes all the difference. I’m already eager to place my order as soon as 0% financing becomes active. Until then, I’m counting down the days. If you’re on the fence, go drive this car – and ask for Gideyn!

Not only are the vehicles of the future here, so is the whole car buying experience! David was amazing. Thank you for everything. We LOVE our new Model Y!

We had a frustrating experience with the Tigard Tesla Service Center regarding prior service performed on our Model 3. After the work was marked as completed, the trunk later became fully inoperable and would not open via the app, touchscreen, or physical button. When we contacted Tigard, we were told a diagnostic fee was required before any inspection could take place, and our questions about the previously serviced area were not clearly addressed. We were advised to escalate the issue, but communication remained limited and inconsistent. We ultimately contacted a different Tesla service center, where the staff inspected the same area at no charge, quickly identified the issue, and handled the situation professionally. The contrast between the two locations was significant. Based on our experience, we would not return to the Tigard service center and recommend considering other Tesla locations if available.