Tesla Sarasota

I had such a great experience at Tesla Sarasota! This was my first electric car, and I’ll admit I was a little skeptical after reading some of the reviews for this location, but my experience couldn’t have been better. I stopped in about 15 minutes before closing just to look and met Holston. I didn’t expect to test drive that night, but he told me it was no problem and took the time to show me everything I needed to know. I was a little intimidated by all the technology at first, but he made it feel so simple — and the self-driving feature completely sold me! I came back the next day after sleeping on it, and Holston walked me through the entire purchase and trade-in process on the app. It was SO much easier than buying from a traditional dealership — no negotiating, no sitting around for hours, and no pressure. Delivery and trading in my SUV were just as easy. I’ve had my Tesla for over a month now and completely understand why people say once you drive one, you’ll never want anything else. 😂 I’m hooked! Thank you to Holston and the Tesla Sarasota team for making my first Tesla experience such a great

Purchasing my model 3 from Sarasota Tesla was a wonderful, efficient, and modern experience unlike any traditional dealership. I had minor cosmetic findings shortly after delivery and the service team was a pleasure to work with. My advisor Deborah was top tier, very responsive and clear communication, timely work and very thorough. Lightyears above other brand service departments I’ve worked with. 5 star experience all around.

Happy with the new Model Y, but when we ordered the car on Apr 10th, it was showing as "in inventory and available for immediate pick up" in Sarasota. We were assigned an initial delivery date of Apr 17th. We got a message on the 14th that the vehicle delivery would be delayed. We contacted the dealership and was told it was "in transit" and expected on the 20th. The morning of the scheduled delivery, we received another message that the delivery was delayed again, until the 29th! The dealership never apologized or offered alternatives, and just told us the delivery date was out of their control and up to the Tesla logisitics team. Very frustrating since the Tesla website advertised the vehicle as in stock locally, which is why we selected that specific vehicle. The service we received when the car was finally available was outstanding and the car is amazing.

We had an excellent test drive and purchase experience. I left saying "why doesn't every car buying experience feel that easy". There was a bit of a wait for us to test drive even though we had an appointment, but 3/4 of the team members were very kind and updated that we would be seen shortly. Zoe was ultimately the one who was able to help us and she was great. We appreciated all the information she gave us, she helped us through the first test drive with her, and then we were able to test drive the car ourselves. The new self driving feature is great. Zoe walked us through the purchase process - it's simple and electronic. We were told it would be a few weeks for delivery, but ours ended up being just a few days. I wish I remember the name of the gentleman who handled our delivery - he was awesome. He showed us everything we needed to get set up to drive the car, gave us tips & tricks, answered questions, and with a few signatures we were out the door. No long waiting period, no negotiation for the dealership, and a quick process!

I can’t say THANK YOU enough! My fiance was on a roadtrip with her cat, Jade. She got a sudden tire pressure warning on the highway. She called me, I looked around on Maps and thankfully found this service center nearby. She had enough air to make it… but she is hours from me and has a cat. This could be terrible. Instead she received the greatest service possible. She went inside stressed and was immediately taken care of. They even found a spare room so that Jade, the cat, could get out of her carrier for a bit. In less than 45 minutes the tire was fixed and they were back on the road. What could have been a terrible part of a road trip became a quick and easy fix. My fiance said it was handled better than she could have ever expected. The team was kind, understanding, quick and more than helpful for an odd circumstance with a cat.