Tesla Service South Burlington

All about thebprople

I just moved to South Burlington, VT. 4 months ago. I have a 2023 Model X that I have had to service twice since I moved here from Massachusetts. Neither issue was Tesla's Fault. The 1st issue: I lost the cap of my Driver's side mirror in a car wash. The Car wash actually tried to claim that it did not happen in the car wash. I found the cap it in a place that someone would have had to put it. I went to Tesla and spoke with Maya, Dylan and the service manager Mike. They ordered the part for me and two days later it was replaced while I only waited about 20 Minutes. The 2nd issue: A piece of plastic trim around the front fender had a slight crack due to ice build up caused by a snow storm and real feel temperature of -26 degrees. (I only did this because I'm trading in the Model X for a 2026 Model Y Performance) It's the last chance I will have to Transfer the FSD. (The Model X is being discontinued) I went to Tesla, spoke with Maya, Dylan and the service manager Mike again. They ordered the part for me and 24 hours later it was replaced while I only waited about 15 Minutes. I have experienced nothing less than exceptional service here and would Highly Recommend! Thanks, Gary

Dylan and his service team are exceptional! Friendly service that goes above and beyond! Very responsive.

They are fabulous and honest.l they did everything they could to keep the cost as low as possible and to make sure that my car was safe as it needed a ton of work. Exactly what I expected out of Vermont where I went to college and reputation is everything. I highly recommend this service center