Willow Glen Auto Electric
UnclaimedSan Jose, California
Google rating
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Opening hours
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Google reviews(38)
Rating and reviews from Google. Google picks which reviews it shares; we show them as written.
Rj Delgadillo
Best Place!!👍👍to come to if you have a electric problem with your car. They fixed my car within one day !! Best service EVER!!. They are kind and very hard workers. I would HIGHLY RECOMMEND to come here!!! 👍👍👍👍
Erik Klein
AVOID THIS SHOP! Trust me. If you want to know the details, look below. I brought my classic Corvette into Willow Glen Auto Electric in mid-October 2024 for service related to a suspension issue I was experiencing. I had previously used this shop for the car, but I eventually found out that it was under new ownership. (NOTE: Almost all of the reviews here are for the prior owner.) At the time the agreement was to perform a series of suspension repairs to address known and anticipated issues. After discussions it was agreed that that they would also perform a number of engine repairs to fix leaks and similar issues, to rebuild the carburetor, perform a valve job, and tune the car. I eventually reclaimed my car in February of 2025 from Alliance Automotive (Also owned by Qui Nguyen and managed by "Mo") where they had transferred the car. In spite of the shops' manager (Mo, AKA Mohammed) claiming that the work had been performed and that the car was in good shape except for an alignment, it turned out that the car was a complete mess, running poorly, with the suspension work done incorrectly and dangerously and with the car in much worse condition than when brought in. They tried to get me to sign off on accepting the car "as is" when I picked it up and tried to represent what I had paid as a "big discount" from what they would have charged for all of the work. But they never performed most of the work and the work that they did perform was done poorly and/or wrong. - They replaced a single brake caliper without notification or authorization. - They destroyed the radiator shroud, broke the fan clutch and damaged the radiator and hoses without accepting responsibility for doing so. - They installed a wheel bearing backwards, causing significant damage to the brakes and a wheel. - They installed pully and suspension brackets backwards or upside down, neglected to replace numerous bushings they were supposed to replace, and failed to install numerous cotter pins and other safety measures in the suspension components they worked on. - They lost the mounting hardware for the ignition shielding and reinstalled the shielding dangerously, without the mounting hardware. - They lost or damaged several lug nuts, returning the car with 17 of 20 in place. - They damaged the parking brake. - They cut through or dented various brake shielding plates. - They completely screwed up all of the vacuum hose routing, plugging in most of it in wrong and in ridiculous spots. - They never rebuilt the carburetor or did the valve job, as promised and charged for, and they didn't do much of the originally agreed upon suspension work. In the end it cost me a small fortune to have a competent mechanic fix their mistakes, redo their poorly done work and to put the car back together. This mechanic did an excellent job of documenting their failures with pictures and descriptions of the mistakes. These were submitted to the California Bureau of Automotive Repair and were used as the basis for a small claims action which, ultimately, was the only way to get my money back from this shop. Don't make my mistake. Look elsewhere for a trustworthy and competent mechanic.
Natalie Tejada
I called Moe and he told me that he could get to work on my car right away. He gave me a decent quote and was very straightforward about what would be involved. I went there shortly after and he had his crew get right to work. Very warm and friendly people. All of them. Me and my daughter felt very comfortable. It’s great we finally found a place that we can trust not to take advantage of us as women. I also really like the fact that there was so much diversity among the workers there. It’s always nice seeing people from different places forming a positive community and trusting partnerships. We will definitely be going there for all of our auto needs even if it’s just for advice. Very kind and knowledgeable people there who you can tell right off the bat are not being shady. I very highly recommend this place to anyone who needs help with their car. You will be in great hands. 10 out of 10 stars!
Joan Ambrosio
Great mechanic work. Wonderful team. My struts and joints needed replacement called and in 2 days they fixed my car's issue quickly and reliable.
Daniel Gutierrez
I had my work van stolen, found destroyed. wiring harness 🔥 front and sliding door glass broken.Tony and Qui did a no can repair, into a done job.made the impossible, possible.wiring harness a no longer available part. Tony custom set it up. my van looks better then when I bought it. thanks to willow glen auto. end bill was 2k less then most of this type of jobs. well 1st find another shop that will take on the impossible, good luck. Next problem I have with my car,truck,van it's going straight to Qui and Tony trusted shop.give them a call for all you mechanical & electrical work you'll be happy you did, i know I am
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