Auto Glass Now

Very nice welcome in Extremely nice people to work with they were able to get me right in and right out. Only had a chip repair while the other techs did replacements. Pricing was not bad. Iv been to this shop with 3 different vehicles for chip repairs I have been completely satisfied with there quality of work. I would recommend Auto Glass Now to all my friends and family.

Auto Glass Now always treats me professionally. They are very concerned with my timeframe and how long it will take to do my windshield replacement, they do it very expeditiously and courteously and professionally. Highly recommend auto Glass Now, Maryann is fantastic to work with.

Dwayne was absolutely amazing. When he called to give me a quote, he was very kind, patient, and knowledgeable, even with questions I thought might not be something they’d typically know. He kept everything honest and straightforward. For anyone wondering, and something I think is important for EVERYONE to know, I asked him if it was better to pay for the windshield replacement upfront or go through insurance. His honest answer was that either option works, but he helped me understand the bigger picture. If I went through my insurance (Progressive), they could help cover the cost depending on my coverage. However, with my insurance specifically and others, they can “recoil” after you use them, meaning when you renew your policy, your rate can increase. Over time, that adds up to way more than just paying out of pocket. So I learned it was actually cheaper and better to just pay upfront. For those who can’t front the money, they also offer the option to use an app called Zip, which, if you’re approved, allows you to set up payment plans. I was really impressed with Dwayne and how he explained all of this. I can’t stress that enough, especially with how patient he was. I asked over a dozen questions just to make sure I fully understood everything and could make the best decision for myself. I even gave him a rough (and honestly terrible) explanation of what was wrong with my windshield, and he immediately knew where the crack started, what caused it, and that I needed a full replacement. I also learned that they are SO much better priced than most places. Other quotes I got were all over the place and definitely more expensive. I saved hundreds going with them, and honestly, we all need that right now. Dwayne, if you see this, you’re an absolute model for customer service, and I’m really grateful for everything you did. Tell your manager a raise is NEEDED!!! The rest of the team in the office was very kind and patient as well. The woman who checked me in and out was so nice. Even listening to how they handled walk-in customers, they really went above and beyond. The shop itself was very clean and well kept, not like the typical mechanic-type places that are usually dirty or run down. The technicians were very fast and did an amazing job. I had been putting off getting my windshield fixed because of the cost and time, but I was in and out within an hour, I am so happy with how it turned out, I only wish I found them sooner and didn’t put fixing it off so long! Thank you all so much for your help. I don’t leave many reviews unless a place really stands out, and you guys definitely did. I hope anyone reading this review finds the same answers and knowledge I was given!

For the driver going down redwood road this morning, speeding and driving like yiu have no cares in the world and cutting people off on the road. Maybe learn some driving etiquette and learn how to be patient while driving and not be a jerk on the road.

The office ladies were nice and helpful and the glass is fine. But I'm pretty unhappy that they painted the inside of my window area black with the sealant. I've had the window replaced before, and they certainly didn't paint all up on my paint like this. The sealant needs to be behind the glass, not all the way up onto my paint like this. This shop also left my ditch loose and the wires pulled loose, instead of putting it all back the way it was. Details matter, and this just shows there's probably a lack of details in all aspects of the work.