Collision Auto Glass & Calibration

I was quoted a 3-5 hour wait time to get my Jeep Grand Cherokee windshield replaced...they were done in 2.5 hours, complete with all the sensor calibrations. Their technician nicked the dash leaving a very small and almost unnoticeable cut. They were prompt to inform me and offered to send it in to get the dash repaired, or just accept it and knocked off some $$. I truly appreciated their immediate response and acceptance of responsibility. As it was extremely small, I just accepted the reduced price and can easily fix such a tiny cut with the Permatex vinyl & leather repair kit without it being easily noticed...if at all.

There’s a reason these guys are top rated. Quality of service, communication, and overall experience was a 10/10. They worked with me and my insurance, schedule, and went above and beyond to make sure I got everything handled. Extremely happy with my experience and would highly recommend working with Eric and Kai over here.

From the moment I called, I was treated with kindness and professionalism. Everyone—from the staff who answered the phone to the technicians who completed the work—made the entire experience easy and stress-free. The lobby was exceptionally comfortable, and I truly felt like I was treated as family, not just another customer. The level of care, attention to detail, and customer service was outstanding. I highly recommend Collision Auto Glass & Calibration to anyone looking for honest, friendly, and top-quality service. Thank you for making such a great experience!

From the very first phone call to the moment I picked up my car, the customer service was outstanding. Brad made the entire process easy and stress-free. He was professional, honest, and took the time to explain everything. When he inspected my windshield, he immediately recognized that the damage was consistent with a rock impact. He and the installer went above and beyond by taking detailed photos and offering to write a statement to help with my warranty claim—something he absolutely didn't have to do. It's rare to find a business that genuinely cares about its customers the way they do. Their kindness, professionalism, and willingness to help made a difficult situation so much easier. Brad deserves recognition for the exceptional customer service he provides. His honesty, compassion, and dedication truly set him apart, and it's clear he takes pride in helping his customers. I highly recommend this shop to anyone who needs auto glass repair or replacement. They've earned my trust, and I'll definitely be returning for any future glass repairs. Thank you, Brad, for going above and beyond. It's because of people like you that businesses earn lifelong customers.

Great experience at Collision Auto Glass & Calibration. I was referred by Land Rover Portland. From the moment I called, Brad was very helpful and easy to work with. He walked me through the insurance claim and explained the process from start to finish. It took a few days for the insurance to process, but once they had my vehicle, the turnaround was quick—about 4 hours. Professional, flexible, and they even have a really sweet dog greeting customers. Highly recommend for window replacement!