McLarty Automotive Group

Now this is one of the nicest places I’ve been in a while. They treat my mother like she is VIP

Do not get service here. Not sure about the sales side of things (my sister had a terrible experience though) but the things they recommend doing and the diagnostic they did on my Odyssey were so wrong. A second opinion turned almost 10k of services to almost nothing. We even had a FREE recall scheduled but they tacked on hundreds of other services we didn’t need. I don’t trust the integrity of this place.

I don’t leave reviews often, but this experience absolutely deserves one—and then some. This was hands down the best dealership experience I’ve ever had, and it wasn’t even close. From the start, this team set themselves apart. They arranged transportation to bring me to the dealership, which already showed a level of effort and customer care I’ve never experienced before. When I arrived, Kevin Berry acknowledged me quickly and made sure I felt seen right away. After dealing with other dealerships where you feel invisible or brushed off, that alone meant a lot. But Kevin didn’t stop there. He actually listened. He took the time to understand what I’d been through with other dealerships—the frustration, the runaround—and instead of brushing it off, he acknowledged it. He also paid attention to my physical limitations and made sure I was comfortable throughout the entire process. That level of awareness and respect is rare. And here’s where Kevin separates himself from just being a “good salesman” to someone who genuinely goes above and beyond. He stayed in touch the entire time. No guessing, no wondering what was happening—just clear, consistent communication. Then came the moment that would’ve ended the deal at most places. I didn’t bring cash for the down payment. Once I got into finance, we discovered my bank wouldn’t allow the dealership to process the payment the way we planned. Most places would’ve told me to come back another day. Not Kevin. He immediately took action and drove me to the bank so I could withdraw part of the money. That helped, but I was still short. At that point, I could feel the frustration building. Another roadblock. I tried moving the remaining funds through Venmo—thinking I’d solved it—only to hit another wall when I couldn’t access the money I had just transferred. That’s when Kevin did something I will never forget. Instead of giving up, he started thinking outside the box in real time. He came up with a solution that honestly blew me away—having me Venmo the remaining balance to his wife so he could then use his card to complete the down payment. He even had to work through his own login issues to make it happen. Let that sink in for a second. A salesperson cared enough about getting me into that car—not for the sale, but because he could see what it meant to me—that he found a completely unconventional solution and followed it through. Because of Kevin, what should have been a deal-killer turned into a done deal. The moment everything went through, he saw it immediately—the relief, the excitement, the weight lifted off my shoulders knowing I was driving home that night in a solid, reliable “new to me” car. That moment mattered. And he knew it. That’s not sales. That’s real service. On the finance side, London was just as dialed in. He understood exactly what was going on and worked alongside his finance manager, Tony, to keep everything moving forward instead of letting it stall. Tony had everything lined up and ready so that the second we solved the payment issue, we were good to go. No scrambling. No confusion. Just execution. By that point, the only thing left was getting the car ready. Honestly, I told Kevin it didn’t even need a full detail—just clean up the engine compartment and the small bit of trash under the spare tire cover. I was ready to roll. What stands out the most about this dealership is how they treat people. I was never rushed. Never pressured. Never made to feel like just another number. They communicated clearly, respected my situation, and made sure everything was ready so I wouldn’t be stuck there all day. Ironically, the only reason I was there most of the day was because of my own down payment situation. As I joked with Kevin, I wasn’t about to walk around with that kind of cash before even knowing the driver who brought me there.

Absolutely awesome experience! Josh Callendar found the right vehicle for us and Jason worked out the numbers for us… and my wife and I drove away as very happy customers! Thank you so much - you guys rock!

It was very pleasant. Got my vehicle in and out in a couple of hours. The driver that drops you off even remembered my name and greeted me with a smile. Great experience all around.