Safelite AutoGlass

So, I had booked an at home appointment. Ray, my tech called and because it was raining asked if I minded bringing my vehicle to them. Said he would get me right in. I have to say he wasn't wrong. I arrived and within 5 minutes he had my car in and was working in it. They have a relatively nice waiting area. I was out in about an hour. Great service and nice folks. Would recommend them.

Miguel servicing the Bethlehem, PA area was incredible, knowledgeable, flexible, friendly, and informative. He made himself available by phone to me on the day of the appointment in case I needed to contact him or had a change of plans. He kept me updated on. He also explained what he was doing during the repair to us and our very interested 2 yo. He deserves every bonus and raise! Thank you Miguel!

Simple, and fast service. Technician, Ray, communicated well and was informative. He was very nice! Cost of window was comparable to others and I was able to apply a coupon. Wish Safelite would have let me recycle my own window instead of charging for it. Feel that should be optional and not required.

Christopher was outstanding to work with. He was early, did a great job, knew everything needed, and as a result I have already recommended Safelite to friends & family.

Took my money, still have no windshield! Don’t believe it, check out their distribution location in Nanticoke, Pennsylvania… Really low ratings! Scheduled my car, 3 PM on a Saturday. Drop the car off walked over to Jersey Mike’s and second and Charles. At 3:55, I got a phone call. My new windshield is broken, came in that way. No one bothered to look ahead of time and save me paying the money for my deductible, and all the walking I did just waiting for the two hour process to get the car done. So let me just tell everyone… Heads up, for the first hour, they really don’t do anything. They are just wasting your time and your money. Find somewhere else to go. Maybe there will be an update with a better review, after a week and a half when I can get my car in again. Nanticoke is too far away to deliver the windshield before then. *update: they took my money that day out of my bank account. My deductible! I have to wait 3 to 5 business days for the money they claim is on hold, to be refunded to my bank account. Refund means they took the money, released means they have the money on hold. Lies, lies, lies, and nothing more than a bunch of employees standing around hissing at me and cutting me down because I gave them money upfront! I now find out on Monday that the company doesn’t care, the manager doesn’t care, none of the employees at the store care at all if I ever get my windshield replaced. I had to be physically removed by two large managers because I want my money back. And the company which was on the phone at the time, thought they were totally correct and taking my $250, disconnecting all sensors on my car until my windshield is replaced, and I should be fine. DO. NOT take your car here if you want to be safe, keep your family safe, and get a windshield replaced within a two week period of time. Don’t believe me, ask the guy with the blurry windshield while he is trying to drive to his cabin…** if they give you an appointment for a Friday or Saturday, they are screwing you!(they are not open Sunday, and it takes them several days to get a windshield from Nanticoke, this is how you know you are being screwed)