Safelite AutoGlass

I was extremely surprised and happy with not only the speed of the service but how kind and informative the technician, Noe, was! Due to this one man, you have a Safelite customer for life. Praise and a raise for Noe! All I had to do was drive to the appointment and he took care of the rest. The lobby was also very comfortable and super welcoming. We had a “longer replacement” scheduled because of a double calibration and Before I even had a chance to make myself a cup of delicious looking coffee, Noe was there with our keys in his hand, ready to get us back on the road!!

The rear view mirror is not properly remounted to the windshield meeting wires hanging and exposed, also, the car's alarm antenna receiver that's attached to the windshield wasn't installed back correctly and fell from the windshield into my lap while I was driving, when job was done none of the windows were cleaned as stated on the website glass was left underneath the hood. My recommendation is to stay outside with the Texas installing your new glass to make sure that everything gets done go and then when I did the survey that's when I found out other stuff was supposed to be done as well that's not mentioned on the website. I naively trusted that this individual would do the job it was described wouldn't have to worry about it and tipped the guy $10 afterwards dumb do I feel. Use at your own discretion. Oh and then when I got finished with their survey they want to know if I would like be contacted about my low scores that I gave Safelite, but I'm the one that's supposed to reach out and call them which I'll do because the more I think about this the more pissed off I am. I forget they do more than just windshield replacements that's what I had done.

Awesome, excellent service. The technician arrived in the time period they said they would. They were very friendly, knowledgeable and answered any questions that I had. If I ever need a new windshield repaired or replaced I am definitely using Safelite again in the future.

Quick and professional. I called on a Saturday late morning and by 4pm the same day they were doing the work. Typically replacing a windshield takes 1-2 hours and mine was finished in about 25 minutes. I had them replace my wipers and they gave me a discount without me asking. Overall, fantastic service.

Made the appointment via their website using my cellphone early in the morning and was fortunate to get a noon appointment on the same day. Using Google Maps, this location was easy to locate. Arrived fifteen minutes early expecting to fill out paperwork. Much to my surprise they had all the info required from the online form I had completed. I was informed that the process would take about 2.5 hours and that I would be notified by phone when the replacement was completed. Nick was very professional and informative about their process. When he called approximately 2 hours later to inform me that the car was ready, he was polite and concise with the information. This location is easy to locate and is very clean and comfortable for a repair shop. The coffee and hot chocolate were a bonus.