West Texas Windshields

This place is a joke and the manager David is a liar and rude. Was told that I would be first call dispatched this morning (between 8am-9am) since they screwed up the initial install, then delivered the new glass broken, only to be called by the "technician" saying I was 3rd call out and that he would try his best to get to me by noon. After calling the store to find out why, the manager became belligerent and said that he would just cancel my appointment all together and refund me the money. I was fine with that because I do not want to do business with an establishment that promotes this type of leadership. After talking to corporate and dropping my truck off at a different windshield installation company, I get a call from the manager apologizing and saying that they can not refund me the money. Now I am dealing with this BS on a larger scale when all he had to do was uphold his end of the bargain and be professional. The new place I took my truck to also informed me that the reason I had issues to begin with is that they installed the wrong windshield. The manager at safelite confirmed that by saying they put my truck down wrong, even though they were provided with the VIN.

Quick, excellent work patching a chipped windshield Best entrance from IH20 service road

Fantastic experience here. Thank you so much for getting me in and out. Special thank you to Ben, David, and Candyce and the great staff here

Great experience everytime i go for our company. Friendly staff and very quick work done and explanation for care on the windshield for the following days.

Staff is very friendly and courteous. They were ready to work on it promptly at appointment time. Facility is clean. Calibration was done in house. Received my truck in specified time. Great work.